Disability Advice

Reviews and advice for disabled people by disabled people.

Content Guidelines

General Guidelines

The aim of Disability Advice

Disability Advice aims to inform, inspire and support our visitors and encourage a positive attitude towards life. Please ensure that the content you provide fits these aims.

All content added should follow our Terms and Conditions.

Length

Each piece of content should be brief and yet contain as much relevant information as possible.

For example a review that runs to more than 500 words it would probably be too long for many visitors to comfortably read and lack impact. However writing a single word review is unlikely to contain enough to be helpful to other visitors to the website.

Positivity

Disability Advice content is to be positive by being constructive or helpful. As Disability Advice is a platform for informed and civilised support and information, personal attacks will not be accepted in any content or in any shape or form. A review therefore shouldn’t feel like one long complaint or moan.  (Disability Advice is not the website for pure venting or rants and any criticism must be warranted, reasoned and logical as well as courteous and constructive.)

Language

Content on Disability Advice is very much the opinion of the content author, we are happy for any content to have an informal or chatty tone.

Please do not make personal references or “in-jokes” and avoid using slang or colloquialisms as they can make the content more difficult for some people to understand.
(Any content that is considered be profane, discriminatory or prejudicial to any group or section of society will be removed.)

Promotion / advertising

Any content advertising or promoting on the site can only be done with the permission of Disability Advice and placed in the designated advertising areas of the website. All the information provided should be accurate and not misleading. Any unauthorised advertising or promoting will be removed and the content author may be blocked.  Excessive linking to external websites will not be tolerated and may be treated as spam.

Any content promoting illegal or inappropriate organisations or products or that links to malicious websites will be removed, the user will be blocked and black listed as a spammer.

Advice on adding content to specific sections:

1. Venue Descriptions

A venue description ideally contains all the basic information that a visitor to the venue will need to know. This would include but is not be restricted to:

  • Venue type
  • Venue address
  • What the venue does 
  • Detail of venue layout and facilities 
  • How to get to the venue

2. Venue Reviews

A helpful venue review should provide details on the review authors experiences of the venue. A good review will contain information that would be useful to other visitors to the venue. These would include:

  • A description of the accessibility
  • Venue atmosphere and how the staff  treated the reviewer
  • Facilities 
  • State of repair 

(The accessibility rating is an overall score for how you found the accessibility of the venue including how the staff and other customers treated you.)

3. Product Descriptions

A product description should contain all the basic information required for a reader to know what the product is and what it's supposed to be used for. This would include, but is not be restricted to:

  • Description of what the product is
  • What is it for 
  • How much is it 
  • Any servicing required

4. Product Reviews

A helpful product review should provide details on the review authors experiences of the product. A good review will contain information that would be useful to other potential users of the product. These will include:

  • How you use the product (if different from it's intended use)
  • How reliable the product is
  • How usable the product is

(The accessibility rating is a rating of how useful /worthwhile you found the product and also the value for money.)

5. Tips and Advice

Good helpful advice should have a descriptive title that can act as a quick tip. Please make the quick tip and detailed advice descriptive enough to help the reader. All advice should be tagged to give it context and make it easier to find. (Any facetious, unhelpful, inaccurate tips will be removed.)

For example a tip like “Avoid hills” is unhelpful even if tagged correctly and would be removed. A good tip would describe a simple way for wheelchair users to find a route that avoids steep hills.

6. Service Descriptions

The new services section is currently under construction.

7. Service Reviews

A helpful service review should provide details on the review authors experiences of the using the service. A good review will contain information that would be useful to other potential users of the service. These will include:

  • A description of the accessibility
  • How you were treated
  • The outcome of the service

The accessibility rating is an overall score for how you found the service and how much it cost (especially for services that are supposed to be free).

8. Resources

You can request a resource to be added to the website. Any new resource will be assessed before being added to the website.

If the resource is a website please include a link to the relevant page on the website.

If the resource is a book, video, audio please proved a copy of the media for assessment.

You need to provide a brief description of what the resource is and any specific target audience.

9. Directory Entry

If you are acharity or disabledf user led organisation you can request a directory entry to be added to the website. Any new directory entry will be assessed before being added to the website.

Please provide the following information:

  • Your name and email address
  • The name of the organisation
  • A description of what the organisation does
  • A list of services provided
  • A logo
  • Contact details
  • Catchment area.